Privacy Policy & Data Protection Complaints
Last updated: June 2026
1. Introduction
Beamwood Limited ("we", "us", "our") is committed to protecting your privacy. This policy explains how we handle your personal data when you visit our website, and how you can make a complaint if you have a concern.
2. The Data We Collect
Our website does not feature any contact forms, and we do not directly collect personal data through your browser. If you choose to contact us using the telephone numbers or email addresses listed on our site, we will only use the contact details you provide to handle your specific enquiry.
3. Cookies
We use basic, necessary cookies to ensure our website functions correctly. If we use any analytical or tracking cookies, these will only be placed if you explicitly consent to them via our cookie banner.
4. How to Make a Data Protection Complaint
If you have any questions or concerns about how we use your personal data, please let us know. Under the Data (Use and Access) Act 2025, you must try to resolve your concern with us directly first.
- How to contact us: Please email us at annalisa.powell@beamwood.co.uk with the subject line "Data Protection Complaint". Alternatively, you can write to us at our registered address: Beamwood Limited, Preston Park House, South Road, Brighton, East Sussex, United Kingdom, BN1 6SB.
- What to include: Please provide your name, contact details, a description of your concern, and any relevant dates.
- Our response times: We will formally acknowledge receipt of your complaint within 30 days. We will investigate the issue without undue delay and provide you with a clear, written explanation of our final decision.
5. Escalating to the ICO
If you remain unhappy with our final response or how we handled your complaint, you have the right to lodge an official complaint with the Information Commissioner’s Office (ICO). You can contact them via their website at www.ico.org.uk.